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Get in Touch

Have a question about our vehicles, need assistance with a booking, or simply want to learn more about our services? We are here to help.

Our Location

142 Harbour Street
Sydney, NSW 2000
Australia

Operating Hours

Monday – Sunday
7:00 AM – 9:00 PM AEST

Response Time

We aim to respond to all enquiries within 24 hours during business days.

Our office is located in the Sydney CBD, easily accessible by public transport and with parking available nearby.

Frequently Asked Questions

What documents do I need to rent a vehicle?

You will need a valid driver's licence (Australian or international with English translation), a credit card in the driver's name, and proof of identity such as a passport or government-issued ID.

Is there a minimum rental period?

Our standard minimum rental is 24 hours. However, we can accommodate shorter rentals upon request—please contact us directly to discuss your needs.

Can I modify or cancel my booking?

Yes, bookings can be modified or cancelled up to 48 hours before the scheduled pick-up time without penalty. Changes within 48 hours may incur fees depending on availability.

What happens if I return the vehicle late?

We offer a 30-minute grace period. Beyond that, late returns are charged at an hourly rate up to the full daily rate. Please let us know in advance if you expect to be late.

Do you offer airport pick-up and drop-off?

Yes, we service Sydney Airport and can arrange meet-and-greet services. Additional fees may apply for airport rentals. Please include this request when booking.

Ready to Book Your Vehicle?

Browse our fleet and complete your reservation in just a few steps. Our team will confirm availability promptly.

Make a Booking

Contact information is provided for general enquiries only. Response times may vary during peak periods or public holidays. Cloud Perch does not provide emergency roadside services through this contact page—please refer to your rental agreement for 24/7 assistance contact details. This page is for informational purposes and does not constitute a contractual commitment.